This qualification covers the skills and knowledge needed to be a successful business administration worker, covering competencies applicable to a wide range of contexts.

Progression opportunities

Learners who achieve this qualification could progress to:

• Level 3 Diploma in Business Administration
• Level 3 Diploma in Customer Service

How the qualification is assessed

Assessment is the process of measuring a candidate’s skill, knowledge and understanding against the standards set in a qualification.

The Level 2 Certificate in Business Administration is internally assessed.

Each candidate must create a portfolio of evidence which demonstrates achievement of all the learning outcomes and assessment criteria associated with each unit.

How many credits are required to complete it?

To be awarded Level 2 Diploma in Business Administration, learners must achieve

45 credits.